Policies

Please review the following policies before placing an order.


Refund Policy

Due to the nature of our products, all sales are final.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with details and photos of the issue.

We will review each case and work to provide an appropriate resolution.


Shipping Policy

Orders are processed within 1–3 business days.

Shipping times vary depending on location and selected shipping method.

All orders are packaged discreetly.

Customers are responsible for providing accurate shipping information. We are not responsible for delays caused by incorrect addresses or carrier issues.

International orders may be subject to duties, taxes, or import fees.


Privacy Policy

We collect only the information necessary to process and fulfill your order.

We do not require account creation to place an order.

Your information is handled securely and is not sold or shared beyond what is necessary to complete your purchase.


Terms of Service

By using this website and purchasing our products, you agree to use them in accordance with all applicable laws and regulations.

We reserve the right to refuse service or cancel orders at our discretion.


Disclaimer

Products sold by ClearTest Scientific are intended strictly for analytical and identification purposes only.

These kits produce color-based reactions that may assist in identifying the presence of certain compounds. Results are presumptive and are not guaranteed.

A positive or negative reaction does not confirm purity, composition, or safety.

For complete and definitive analysis, certified laboratory testing methods such as Gas Chromatography–Mass Spectrometry (GC-MS), High Performance Liquid Chromatography (HPLC), or similar techniques are required.

Reagent solutions should be handled with care. Avoid contact with skin and eyes, do not ingest, and keep out of reach of children.

ClearTest Scientific is not liable for any damage, loss, or injury resulting from misuse of these products.